Métis Health Experience Advocate

About the Opportunity

The Métis Health Experience Advocate plays a pivotal role in guiding individuals through the various complaints, concerns, and compliments processes across BC to ensure their experience is heard and validated. Leveraging a robust network, the advocate is well-connected to health authority Patient Care Quality Offices (PCQO), the BC Provincial Ministry of Health, and external partners including the BC Ombudsperson when necessary. The Métis Health Experience Advocate serves as a vital link between patients and their families, offering localized support and navigating them through existing provincial feedback processes. Beyond addressing immediate concerns, the advocate establishes connections to mental health resources and other health support systems, ensuring a holistic approach to patient wellbeing.

Collaboration with regional and provincial health programs is a cornerstone of this role, as the advocate actively contributes to creating culturally safer care environments for Métis individuals. This involves not only addressing individual cases but also participating in broader initiatives to enhance health care practices and influence health system transformation. Furthermore, the advocate is committed to fostering community engagement, including participating in various events that bring together both Métis communities and health care professionals. By actively working alongside Métis communities, the advocate ensures that their unique voices are not only heard but are also authentically represented in matters related to health and wellness. 

In essence, the Métis Health Experience Advocate is a dedicated professional who combines advocacy, cultural sensitivity, and a comprehensive understanding of health care systems to ensure the needs and perspectives of Métis individuals are integrated into the fabric of provincial health quality improvement processes. 

Does this role sound perfect to you, yet you don’t check every box?

We at MNBC realize that qualifications and experiences may look different for everyone.  If this career opportunity is of interest to you and your experience may not perfectly align with every qualification, we still encourage you to apply. 

MNBC thanks all applicants for their interest. Pursuant to Section 41 of the BC Human Rights Code, preference may be given to applicants who self-identify as Indigenous (First Nation, Métis, or Inuit). All qualified candidates are encouraged to apply. Only applicants shortlisted for interview will be contacted.

We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations to support you through the application process, please reach out to the People & Culture department at hr@mnbc.ca.